Before We Get Started

• Cara does not use your health conversations to train AI models.
• Cara sends some of your health details (your medicines, conditions, allergies and check-in messages) to Anthropic's Claude AI so it can write replies.
• You can delete records you have entered, or your whole account, at any time.
• Use Cara alongside your medical team, not instead of them. Cara does not diagnose or treat any condition.
• This is a pilot. Features and this agreement may change during the pilot.

Does Cara Comply With HIPAA?

No — HIPAA applies to doctors, hospitals, and health plans, not to a personal software tool like Cara. Instead, Cara protects your information through its own design: your data is stored on our server in a database designed to be encrypted, is never sold, is never used to train AI models, and can be deleted by you at any time. Full details, including exactly where your data lives and who can see it, are in the Client Data Security Briefing you'll be given with your acceptance materials.

Where Does This Information Come From?

Cara's drug interaction and recall checks come from openFDA and RxNorm-derived databases — the same category of sources pharmacy systems use — and always show you the source behind a flag.